Get in Touch with BikeFix Pune

We respond to all booking requests within 2 hours during business hours (8 AM - 8 PM). For emergency breakdown requests, we prioritize response and aim to reach you within 30-60 minutes depending on your location in Pune. After you contact us, we'll confirm the booking, assign a verified mechanic, share their details with you, and provide an estimated arrival time. You can track the mechanic's arrival via phone or WhatsApp.

For urgent or emergency service requests, calling us directly at +91-7507296501 is the fastest way. Our phone lines are available 7 days a week from 9 AM to 9 PM. For non-urgent bookings, you can also use WhatsApp at the same number or fill out our online booking form. WhatsApp is particularly convenient as you can share photos of bike issues, your location, and communicate at your convenience.

We primarily serve Pune city and PCMC (Pimpri-Chinchwad Municipal Corporation) areas. This includes all major localities like Hinjewadi, Wakad, Baner, Kothrud, Koregaon Park, Viman Nagar, Hadapsar, Aundh, and surrounding areas. For locations on the outskirts or nearby towns (like Talegaon, Chakan, Lonavala), please call us to check availability. We also provide emergency roadside assistance on major highways near Pune.

Yes! We offer flexible scheduling to match your convenience. You can book service for a specific date and time slot that works for you - morning (8 AM - 12 PM), afternoon (12 PM - 4 PM), or evening (4 PM - 8 PM). Weekend slots (Saturday and Sunday) are very popular and tend to fill up fast, so we recommend booking 2-3 days in advance for weekend service. Same-day service is also available subject to mechanic availability.

Once you book a service, we share the assigned mechanic's name, photo, and phone number via WhatsApp or SMS within 1-2 hours. You can directly call or message the mechanic to coordinate timing, share your exact location, or provide any special instructions. Before arrival, the mechanic will call you to confirm. This direct communication ensures smooth service and builds trust.

No problem! We understand that plans change. You can cancel or reschedule your booking anytime by calling us or messaging on WhatsApp. We don't charge any cancellation or rescheduling fee. Just inform us at least 2 hours before the scheduled time so we can adjust the mechanic's schedule. Our goal is to provide flexible service that works with your schedule, not against it.

Yes! We operate 7 days a week from 9 AM to 9 PM, including weekends and most public holidays. Our mechanics are available for doorstep service on Saturdays, Sundays, and holidays at no extra charge. Emergency breakdown service is also available during all these times. However, during major festivals (Diwali, Holi, etc.), service availability may be limited - please call us in advance to confirm.

We value your feedback! After service completion, you can share your experience via WhatsApp, phone call, or email. We also send a feedback form via WhatsApp/SMS where you can rate the mechanic's performance, service quality, and overall experience. Your feedback helps us improve our service and maintain quality standards. If you faced any issues during service, please let us know immediately and we'll resolve them.